Please complete the form below with as much detail as possible, so we can process your order quickly and accurately. Orders take 1-2 working days to process. Our customer service team will be in touch as soon as the order is received and being processed.
Not ready to order a test kit yet? Go to our Contact page to submit a question.
Sending your sample
If you send a test kit to us, please ensure you only do this on a Monday, Tuesday or Wednesday morning of each week. DHL Medical Express must be arranged for the same day as your sample is taken.
We’re a global team with offices and distribution hubs in Germany, the United Kingdom and Portugal. We support all patients and practitioners in countries around the world where there is a DHL Medical Express pick up hub. This operational model is critical because blood samples must reach our laboratory within 2 days to maintain cell viability for testing.